Professional Experience
My professional journey spans sales excellence, software development, and academic research. Each role has contributed to my unique perspective on bridging human-centered communication with cutting-edge technology.
AT&T
Sales Professional | March 2022 - August 2024
Achieved consistent success in a competitive telecommunications sales environment, developing strong relationship-building and communication skills. Excelled at understanding complex customer needs and translating technical solutions into accessible language. Built expertise in consultative selling, customer retention, and cross-functional collaboration in a fast-paced corporate environment.
- Consistently met and exceeded sales targets
- Developed expertise in customer relationship management
- Mastered complex product knowledge and technical communication
- Built strong problem-solving and negotiation skills
Independent Developer & Researcher
Full-Stack Developer & Qualitative Researcher | 2024 - Present
Transitioned from sales to technology and academic research, demonstrating rapid skill acquisition and interdisciplinary thinking. Currently developing web applications while pursuing peer-reviewed publication in qualitative methods. Specializes in creating technology solutions that enhance human collaboration and reflection.
- Solo-developed Sonder web application in one week
- Under peer review at International Journal of Qualitative Methods
- Under peer review at The Journal of Autoethnography
- Expertise in recursive methodologies and AI-mediated research
Core Competencies
Technical Skills
- Full-stack web development
- Database design & optimization
- Responsive design & UX/UI
- Rapid prototyping & deployment
- Version control & collaboration
Research & Communication
- Qualitative research methodologies
- Academic writing & peer review
- AI-mediated inquiry techniques
- Consultative communication
- Cross-functional collaboration
Professional Attributes
- Rapid learning & adaptation
- Interdisciplinary thinking
- Problem-solving & innovation
- Project management & delivery
- Ethical practice & integrity